Documentation

Comprehensive guides and references to help you get the most out of Workforce Management System.

Introduction

Welcome to the Workforce Management System documentation. This guide will help you understand and utilize all features of our security management platform.

New to Alert? Start with our Quick Start Guide to get up and running in minutes.

Quick Start Guide

1. Create Your Account

Sign up for a free account to get started. You'll receive a confirmation email to verify your address.

2. Set Up Your Organization

Configure your company details, add locations, and customize settings to match your security requirements.

3. Invite Team Members

Add security personnel and assign roles with appropriate permissions.

4. Configure Monitoring

Set up monitoring zones, define alert rules, and connect your devices.

Dashboard Guide

The dashboard provides a comprehensive overview of your security operations.

Dashboard Components:
  • Real-time status widgets
  • Recent incidents feed
  • Personnel overview
  • Analytics charts
  • Quick actions menu

Monitoring

Learn how to set up and manage security monitoring across your locations.

Creating Monitoring Zones

Define areas that need monitoring and configure specific settings for each zone.

Alert Configuration

Set up notifications for security events, including email, SMS, and push notifications.

Incident Management

Track, manage, and resolve security incidents efficiently.

Creating Incidents

Log new incidents with detailed information including type, severity, and location.

Incident Workflow

Follow the incident lifecycle from creation to resolution with full audit trail.

Personnel Management

Manage your security team effectively.

Adding Personnel

Add security guards and staff with role-based access control.

Scheduling

Create and manage shift schedules for your team.

Access Control

Manage access permissions and track entry/exit events.

Badge Management

Issue and manage access badges for personnel and visitors.

API Reference

Integrate Workforce Management System with your existing tools and workflows.

View API Documentation